Overseas Pakistanis/Pensioner's Cell

Grievance Commissioner for Overseas Pakistanis and Pensioner's cell in Federal Ombudsman

The Honorable Federal Ombudsman of Pakistan, Mr. M. Salman Faruqi, NI, has established the Grievance Commissioner Cell for Overseas Pakistanis in Federal Ombudsman Secretariat by appointing Hafiz Ahsaan Ahmad Khokhar, Advocate, Supreme Court of Pakistan, Senior Advisor Law/Registrar as Grievance Commissioner for Overseas Pakistanis under Section (7) of the Federal Ombudsmen Institutional Reforms Act, 2013, to address the individual and systematic issues of the Overseas Pakistanis related to the Federal Government Ministries, Departments, Organizations and Agencies.

The detail information for connecting the Secretariat of Federal Ombudsman and Grievance Commissioner Cell is as follows:

  • www.ombudsman.gov.pk
  • www.overseas.federalombudsman.gov.pk
  • hafizahsaan1973@gmail.com
  • advisor.hakhokhar@ombudsman.gov.pk
  • Fax Number: 0092-51-9217256.
  • 0092-51-9217243. Mobile Number:0092-300-8487161
  • Federal (Wafaqi Mohtasib) Ombudsman Secretariat, 
    Head office, 36-Constitution Avenue, Opp. Supreme Court, G-5/2, Islamabad, Pakistan.

In addition to above, Hafiz Ahsaan Ahmad Khokhar is also looking after the work of establishment of Pensioner’s Cell in all Ministry / Department/ Division and appointment of Focal Persons for streamlining and early resolution of the pension cases of the Government employees and for implementation of Government/Finance Division’s directions issues from time to time.

Name of Focal Person for Redressal of Public Complaints of Board of Investment for Pension Cases:

Mr. Aatif Umar Khalil, Director (DIF)

Board of Investment, 06th Floor, Kohsar Block, Pak Secretariat, Islamabad, Pakistan

Contact No. 051-9221827, Mobile No. 0300-5008283, Fax No. 051-9218323, Email: aatifumar@gmail.com