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PIA launches new IT system for online booking


9/13/2018
KARACHI: Pakistan International Airlines (PIA) has launched a new IT system for making online booking swift and convenient for public. 
 
According to details, the salient features of this new IT system is significant improvement in web site functions making online booking swift and very convenient for public. 
 
Chairman and CEO PIA Muhammad Saqib Aziz said that the new IT Solutions partner will definitely bring more modernization and convenience to its valued customers. 
 
He said every possible effort has been made to make the transformation glitch free and instructed PIA teams to remain available round the clock for smooth and swift transfer in all relevant areas of airline. 
 
He commended the IT and Commercial departments for their untiring efforts to make this transformation possible. 
 
PIA reservations, inventory control, ticketing and check-in procedures, flight operations, scheduling, revenue management & accounting and crew management etc will now use HITIT Computer Services, a leading Turkish IT Solutions Company. 
 
The transformation from the previous module was done in the shortest time period and training sessions were held with PIA officials and its partner travel agencies, PIA spokesman said. 
 
With the new IT solution, PIA and its travel partners will be able to work more efficiently. The new IT solution is not only cost effective but offers additional value which will greatly help PIA in its business activity. 
 
PIA has, however, requested its passengers for their cooperation in case of any problems or inconvenience during and after the transformation for few days and have requested them to contact PIA call centre, PIA spokesman said.